Network Operation Center

Network Operation Center (NOC),
A real-time network monitoring and management center.

Guaranteeing Your Network Performs Optimally, 24/7.

 

In a business world that operates around the clock, even a minute of network outage can lead to significant financial loss.

 

We specialize in consulting and implementing a robust Network Operation Center (NOC), 

a centralized hub for real-time monitoring and management of your organization's core IT infrastructure.

Key Deliverables of Our NOC Service

  • 1.Strategic Planning and Design (NOC Strategic Design) :
  •      • Analyze your business requirements and expected Service Level Agreements (SLAs).
  •      • Design the physical NOC room layout, video wall, and workflow to meet international standards 
  • (focusing on People, Process, and Platform). 
  •  
  • 2.System Implementation (Technology Deployment) :
  •       • Install and configure advanced Network Monitoring Tools (supporting multi-vendor environments).
  •       • Integrate Alerting Systems and Ticketing/Incident Management Platforms for rapid response.
  •       • Deploy essential networking equipment (Routers, Switches, Firewalls) and necessary security components.
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  • 3.Process Development and Team Training (Process & Training) :
  •       • Establish SOPs (Standard Operating Procedures) and Runbooks for efficient Incident Triage and Response.
  •       • Train your NOC team to effectively monitor, conduct Root Cause Analysis (RCA), and resolve issues across all support tiers (Tier 1, 2, 3).

" The Outcome : Stable Network Performance, Rapid Incident
Response, and Reduced Business Risk. "